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Delivery and Return Policy

  1. Order placed before 12:00 Noon will be dispatched on the same day, subject to stock availability.
  2. Once the order has been dispatched it can not be cancelled, but can be returned by following our return policy.
  3. Any out of stock product is normally mentioned on our website but you will be informed on the same day, as soon as we receive your order, about the next delivery date.
  4. Any damaged product or shortfall in delivery, must be reported to our office in writing or by email within 72 hours of receiving your shipment, otherwise you are agreeing to accept the products to satisfactory standard.
  5. We work on 30 days return policy, if you change mind, don’t like product or do not require it anymore, you can return it back to us by prior arrangement with our office but you have to pay shipping cost plus 15% of the total order value as storage cost, as far as the product is in its original packaging and resaleable condition.
  6. Once we have received return and it meets our return criteria, your remaining refund will be transferred back to your related account.
  7. If returned product is not in acceptable condition, return will be declined, and you have to collect it from our warehouse on your own expense.